Product Warranties

TO BEGIN A WARRANTY CLAIM - Please email service@againfaster.com and include the the original order number associated with the purchase. In addition, please provide pictures/videos depicting the issue with the item.

30-DAY 100% SATISFACTION GUARANTEE

If you are not satisfied with your purchase, either due to manufacturing defects or workmanship, you can return your new and unused item for a refund within 30 days of its delivery date. All items returned under this policy must include original packaging and the receipt for a refund equal to the purchase price to be issued. If packaging is no longer available a 15% restocking fee will be deducted from the original credit. Again Faster will not be responsible for return shipping fees and shipping charges that were incurred on the original order are non-refundable. Refunds and store credits will be issued upon return delivery.

Non-Again Faster Product Warranties

Warranties for products that are not manufactured by Again Faster will be handled by their respective manufacturer. We are happy to assist you with any warranty questions or help direct you to the claims department with any of our vendors. Please don't hesitate to call if you have any questions.

90 Day, 180 Day, 1 Year and 3 Year Warranties

If you are not satisfied with your purchase, either due to manufacturing defects or workmanship, you can return your item for a refund, within the timeframe of delivery date. Warranties do not cover ordinary wear and tear or cosmetic damage. All items returned under this policy must include original packaging and the receipt for a refund equal to the purchase price to be issued. If packaging is no longer available a 15% restocking fee will be deducted from the original credit. Again Faster will not be responsible for return shipping fees and shipping charges that were incurred on the original order are non-refundable. The value of refunds and store credits will be based and issued upon return inspection. Items that are warrantied may be subject to a shipping fee for replacement. Again Faster Warranties and refund requests will be void if products have been damaged due to negligence, improper use, alteration (including taking apart an item), or poor maintenance and storage practices. Products will no longer be covered if used or stored in outdoor conditions at any point from the day of confirmed delivery. Warranties do not cover ordinary wear and tear or cosmetic damage. Please refer to Proper Use and Care instructions noted on product pages for specific product use details.

LIFETIME Warranty / Return Policy

If you are not satisfied with your purchase, either due to manufacturing defects or workmanship, Again Faster will repair or replace products that fail due to defects in materials, construction, or welds for the lifetime of the original product. Warranties do not cover ordinary wear and tear or cosmetic damage. All items returned under this policy must be returned with the receipt for a replacement to be issued. Again Faster will not be responsible for return shipping fees and shipping charges that were incurred on the original order are non-refundable. Items that are warrantied may be subject to a shipping fee for replacement. The value of replacements and store credits will be based on return inspection. Again Faster Warranties and refund requests will be void if products have been damaged due to negligence, improper use, alteration (including taking apart an item), or poor maintenance and storage practices. Products will no longer be covered if used or stored in outdoor conditions at any point from the day of confirmed delivery. Warranties do not cover ordinary wear and tear or cosmetic damage. Please refer to Proper Use and Care instructions noted on product pages for specific product use details.

Please Note

• Warranties are only valid to products purchased directly from Again Faster's Retail Store or AgainFaster.com that are accompanied by an Again Faster receipt. We currently have no authorized resellers and will not be able to process warranty claims for items purchased through a 3rd party.

• Warranties do not apply to clearance / final sale merchandise as all sales are final.

In regard to warranties on items purchased before April 22, 2016, Again Faster will seek to work with past customers; however, it is important to note that X Training Equipment did not acquire the complete Again Faster business entity, but rather only certain US/North American-based assets, while neither assuming any Again Faster liabilities nor acquiring any of its other assets. Each warranty claim will be evaluated on a case by case basis.


Item Warranty Additional Information
   STRENGTH  
15lb Training Barbell 6 months With the exception of neglience or accidents; maximum load of 95lbs includling weight of bar
Cast Iron Plates 1 Year  
Competition Barbell Limited Lifetime With the exception of neglience or accidents or excessive use
Competition Change Plates 1 Year  
Crumb Rubber Bumper Plates 10-15LB 180 Days  
Crumb Rubber Bumper Plates 25-55LB 3 Years  
Evolution Barbell 6 months With the exception of neglience or accidents or excessive use
Flat Bench 1 Year 90 days on upholstered parts
Folding Power Rack 1 Year  
Fractional Plates 90 Days  
GHD 1 Year 90 days on upholstered parts
HiTech Bumper Plates 3 Years  
HiTemp Bumper Plates 10-15LB 180 Days  
HiTemp Bumper Plates 25-45LB 1 Years  
Jerk Blocks 90 Days  
Klokov Competition Plates KG 3 Years  
Klokov Competition Plates LB 3 Years  
Muscle Clamps No Warranty  
Performance Kettlebells 1 Year  
Quick Collars 90 Days  
Rubber Coated Hexhead Dumbbells 1 Year 1 Year Covers defects in material or craftsmanship. Warranty excludes cosmetic damage: paint peeling, rust, rips, cuts and tears, dents and improper use causing bent handles, loose heads or any other signs of misuse. Do not drop dumbbells in any uncontrolled manner from any height exceeding 24” Inspect weekly for signs of damage and that heads are securely attached to handles. An example of misuse that would void the warranty is or performing a “dumbbell snatch” and dropping the dumbbell from overhead this is the primary cause of loose heads and bent handles and is considered a misuse of the product. Do not use dumbbells that are becoming loose.
Spring Collars 1 Year  
Squat Stand 3.0 1 Year  
Team Barbell 1 year With the exception of neglience or accidents or excessive use
Team Kettlebells 1 Year  
Training Plates KG 3 Years  
Training Plates LB 3 Years  
Virgin Bumper Plates 10-15LB 180 Days  
Virgin Bumper Plates 25-45LB 3 Years  
Weight Vests 90 Days  
     
   CONDITIONING    
Battling Ropes 90 Days  
Climbing Ropes 90 Days  
Home Pullup Bar 1 Year  
Jump Ropes 90 Days on handles  
Medicine Balls 1 Year  
Portable Pullup Bar 1 Year  
Slam Balls 1 Year  
Soft Plyo Boxes 90 Days  
Spud Sled No Warranty  
Tire Tether 90 Days  
Wood Plyo Boxes 90 Days  
Wood Rings 90 Days  
     
   MOBILITY  
AbMat 90 Days  
AbMat 2.0 90 Days  
AbMat and AbMat 2.0 Burn Guard 90 Days  
Foam Rollers 90 Days  
Resistance Bands 90 Days  
Rumble Rollers 90 Days  
The Grid 90 Days  
Lacrosse Balls No Warranty  
     
   GYM ESSENTIALS  
9-Bar Holder 1 Year  
Barbell Gun Rack 1 Year  
Barbell Storage 1 Year  
Bumper Tree 1 Year  
Competition Rig Parts Limited Lifetime  
Concept2 Rowers 2 Year Limited Warranty From date of purchase EXCLUDING monitor batteries.  Frame parts 5 year limited warranty on: rear leg assembly, seat frame, footplates, chain guide brackets, front legs, flywheel axle & bearings, flywheel cover including inner & outer pans, outlet perf, monorail EXCLUDING stainless steel track, monorail hangers & bolt tubes, metal box arm, monitor mount arm, front foot bar EXCLUDING caster wheels, all screws & bolts.   
Concept2 SkiErgs 2 Year Limited Warranty  
Dumbbell Racks 1 Year  
Home Gym Rack 1 Year  
Rolling Racks 1 Year  
Rollout Rubber Flooring Manufacturer Warranty  
Stall Mats Manufacturer Warranty  
Team Rig Parts Limited Lifetime  
Total Storage Racks 1 Year  
Turf Manufacturer Warranty  
Wall Timers / Electronics 90 Days  
     
   ATHLETE ESSENTIALS  
Apparel No Warranty  
Athletic Tape No Warranty  
Blender Bottles No Warranty  
Chalk No Warranty  
Footwear Manufacturers Warranty  
Grips 90 Days  
Headbands No Warranty
 
Knee Sleeves 90 Days  
Nutrition  No Warranty  
Weight Belts 90 Days  
Wrist Wraps 90 Days  
Youth Toys No Warranty  
     
Warranty periods listed apply with the exception of accidental damages, negligence by the user and normal wear and tear. Guarantee applies to the original owner. If the product you're looking for is not listed here, please contact customer service.