HOW CAN I TRACK MY ORDER?
Once your order has shipped, an e-mail with tracking information will be sent to the e-mail address you provided. If for some reason you do not receive an e-mail, please contact us at (877) 763-8775 or email@example.com and we'll be more than happy to help you track your order!
HOW SOON WILL MY GEAR ARRIVE?
See below chart for estimated transit time for items shipped directly from Again Faster Equipment via FedEx, UPS, or USPS. Large orders that require a freight carrier typically ship within 24-72 hours and take one extra day of transit time.
DO YOU SHIP TO INTERNATIONAL ADDRESSES?
Absolutely! Shoot an email over to firstname.lastname@example.org! Include the list of equipment you are looking to get and the address it will be shipped to and we will get a quote right back to you!
DO YOU SHIP TO APO ADDRESSES?
Yes! Please send an email to email@example.com and include the list of gear you are looking to get and the address it will be shipped to and we will put a quote together for you!
CAN I PICK UP MY ORDER TO SAVE ON SHIPPING?
We would love to see you in our Orange Park, Florida showroom and warehouse. Feel free to call us to discuss your order and schedule a pick up.
WHAT IS YOUR RETURN POLICY?
For information regarding the Again Faster Return Policy, please view our Returns pages.
IS MY EQUIPMENT UNDER WARRANTY?
Yes! Please check our warranty page to see the coverage items purchase by the original owner.
CAN I GET REPLACEMENT PARTS?
Please contact firstname.lastname@example.org to see if we have replacement parts for your item.
CAN I RETURN/EXCHANGE PART OF A PACKAGE THAT I ORDERED?
For information regarding the Again Faster Return Policy, please see our Returns page.
DO YOU OFFER A MILITARY DISCOUNT?
In thanks to our military service men and women, Again Faster is now offering a permanent 7% military discount on our website, available to both active military AND former members of the U.S. Armed Forces. It's good on nearly everything we sell, with only a few exceptions. Please email email@example.com with proof of service to receive the code.
WILL YOU CONTRIBUTE TO MY CHARITABLE EVENT OR SPONSOR MY COMPETITION?
We are excited that you are running and/or participating in an event within the Crossfit community. Although we cannot sponsor every event, we would be happy to discuss if and how we can support your cause. Please contact firstname.lastname@example.org to discuss your event.
HOW DO I GET A CUSTOM QUOTE FOR MY NEW CROSSFIT AFFILIATE?
Shoot an email over to email@example.com! Include the list of equipment you are looking to get and the address it will be shipped to and we will get a quote right back to you! Also, if you are new to running an affiliate feel free to pick our brains about any and everything required to running a successful affiliate. Our staff has a wealth of knowledge in all things CrossFit!
WHAT ARE YOUR HOURS?
You can order online or send us an email anytime and we will respond to as soon as possible. We have live phone operators 9-5 EST Monday-Friday.